{"id":70867,"date":"2026-07-09T15:09:53","date_gmt":"2026-07-09T13:09:53","guid":{"rendered":"https:\/\/swissgrc.com\/fr\/?p=70867"},"modified":"2026-09-17T14:55:35","modified_gmt":"2026-09-17T12:55:35","slug":"couts-caches-silos-processus-bpm-integration-grc__trashed","status":"publish","type":"post","link":"https:\/\/swissgrc.com\/fr\/couts-caches-silos-processus-bpm-integration-grc__trashed\/","title":{"rendered":"Les co\u00fbts cach\u00e9s des silos de processus : pourquoi l&rsquo;avenir du BPM passe par son int\u00e9gration au GRC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"70867\" class=\"elementor elementor-70867\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b73e378 e-flex e-con-boxed e-con e-parent\" data-id=\"b73e378\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46ca520 elementor-widget elementor-widget-html\" data-id=\"46ca520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\r\n\/* =========================================================\r\n   Swiss GRC Blog: Process Silos \/ BPM + GRC (EN)\r\n   Everything scoped under #sgd-article with !important,\r\n   so Elementor and the theme cannot override it.\r\n   Body text: theme font (inherit), colour #585858, 14px.\r\n   ========================================================= *\/\r\n\r\n@keyframes sgdFlow{to{stroke-dashoffset:-400;}}\r\n\r\n#sgd-article{\r\n  font-family:inherit !important;\r\n  color:#585858 !important;\r\n  max-width:820px !important;\r\n  margin:0 auto !important;\r\n}\r\n\r\n\/* ---- Body text ---- *\/\r\n#sgd-article p{\r\n  font-family:inherit !important;\r\n  font-size:14px 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class=\"sgd-lede\">Aujourd'hui, le probl\u00e8me ne vient pas des processus. Il vient des liens qui manquent.<\/p>\r\n\r\n  <p>De nombreuses entreprises connaissent leurs processus m\u00e9tier. Elles disposent de cartographies de processus, de workflows document\u00e9s et de responsabilit\u00e9s clairement d\u00e9finies. En parall\u00e8le, les risques sont \u00e9valu\u00e9s, les contr\u00f4les pilot\u00e9s et les exigences r\u00e9glementaires mises en \u0153uvre. Pourtant, l'essentiel manque souvent : le lien.<\/p>\r\n\r\n  <p>Les processus m\u00e9tier sont document\u00e9s dans un syst\u00e8me BPM, les risques g\u00e9r\u00e9s dans une solution GRC distincte et les exigences de conformit\u00e9 suivies dans d'autres applications ou dans des tableurs. Chaque discipline remplit sa fonction. Mais, bien souvent, chacune fonctionne isol\u00e9ment des autres.<\/p>\r\n\r\n  <p class=\"sgd-accent\">Il en r\u00e9sulte des silos de processus.<\/p>\r\n\r\n  <p>Pendant longtemps, cela a suffi. Mais les exigences auxquelles les entreprises sont confront\u00e9es ont profond\u00e9ment chang\u00e9. La question n'est plus aujourd'hui de savoir si les processus sont document\u00e9s. La question d\u00e9cisive est d\u00e9sormais de savoir si les entreprises comprennent comment leurs processus s'articulent avec les risques, les contr\u00f4les, les exigences r\u00e9glementaires et les d\u00e9pendances organisationnelles.<\/p>\r\n\r\n  <h2>Le monde est devenu plus complexe. Les processus aussi.<\/h2>\r\n\r\n  <p>Les nouvelles exigences r\u00e9glementaires telles que <a href=\"https:\/\/swissgrc.com\/dora\">DORA<\/a> ou <a href=\"https:\/\/swissgrc.com\/nis2\">NIS2<\/a>, la mont\u00e9e des cyberrisques, la complexit\u00e9 des cha\u00eenes d'approvisionnement et le recours croissant \u00e0 l'intelligence artificielle transforment la mani\u00e8re de travailler des entreprises.<\/p>\r\n\r\n  <p>Depuis longtemps, les processus m\u00e9tier ne sont plus des workflows isol\u00e9s. Ils sont directement li\u00e9s aux syst\u00e8mes informatiques, aux tiers, aux contr\u00f4les internes, aux politiques et aux exigences r\u00e9glementaires. Toute modification d'un processus peut avoir des r\u00e9percussions sur de nombreux autres domaines de l'organisation. Pourtant, de nombreuses entreprises continuent d'examiner ces liens s\u00e9par\u00e9ment.<\/p>\r\n\r\n  <p class=\"sgd-accent\">C'est pr\u00e9cis\u00e9ment l\u00e0 que naissent les angles morts.<\/p>\r\n\r\n  <h2>Le v\u00e9ritable probl\u00e8me n'est pas le processus, mais le manque de transparence.<\/h2>\r\n\r\n  <!-- ===== SECTION 2: Situation box ===== -->\r\n  <div class=\"sgd-situation\">\r\n    <h3>Imaginez la situation suivante :<\/h3>\r\n    <p>Un fournisseur critique fait d\u00e9faut sans pr\u00e9avis. La difficult\u00e9 n'est pas d'identifier le processus m\u00e9tier concern\u00e9. Le plus d\u00e9licat est de comprendre rapidement et de fa\u00e7on fiable les cons\u00e9quences de ce changement.<\/p>\r\n    <ul>\r\n      <li>Quels risques en d\u00e9coulent ?<\/li>\r\n      <li>Quelles exigences r\u00e9glementaires sont concern\u00e9es ?<\/li>\r\n      <li>Quels contr\u00f4les internes ne produisent plus d'effet ?<\/li>\r\n      <li>Quels autres processus m\u00e9tier en d\u00e9pendent ?<\/li>\r\n      <li>Sur quels syst\u00e8mes ces processus s'appuient-ils ?<\/li>\r\n      <li>Et qui doit agir maintenant ?<\/li>\r\n    <\/ul>\r\n    <p>Celui qui n'est pas en mesure de r\u00e9pondre \u00e0 ces questions dans un d\u00e9lai court a rarement un probl\u00e8me de processus. Bien plus souvent, ce qui manque, c'est la <strong>transparence<\/strong> sur les relations entre processus, risques et conformit\u00e9.<\/p>\r\n  <\/div>\r\n\r\n  <h2>Pourquoi la gestion classique des processus m\u00e9tier ne suffit plus aujourd'hui<\/h2>\r\n\r\n  <p>La gestion des processus m\u00e9tier aide les entreprises depuis de nombreuses ann\u00e9es \u00e0 documenter, standardiser et am\u00e9liorer en continu leurs workflows. Ces fondements resteront eux aussi indispensables \u00e0 l'avenir.<\/p>\r\n\r\n  <p>Mais les entreprises modernes ont besoin de plus que de processus bien document\u00e9s. Elles ont besoin de contexte. Un processus m\u00e9tier ne r\u00e9v\u00e8le toute sa valeur que lorsque l'on voit<\/p>\r\n\r\n  <ul class=\"sgd-list\">\r\n    <li>quels risques lui sont associ\u00e9s,<\/li>\r\n    <li>quels contr\u00f4les l'encadrent,<\/li>\r\n    <li>quelles exigences r\u00e9glementaires s'appliquent,<\/li>\r\n    <li>quels syst\u00e8mes et quels tiers interviennent,<\/li>\r\n    <li>et quel impact les changements ont sur d'autres domaines de l'activit\u00e9.<\/li>\r\n  <\/ul>\r\n\r\n  <p>Sans ces liens, la gestion des processus reste souvent une documentation statique. Elle ne devient pas un instrument qui aide les entreprises \u00e0 prendre des d\u00e9cisions solidement fond\u00e9es.<\/p>\r\n\r\n  <!-- ===== SECTION 1: BPM + GRC ===== -->\r\n  <div class=\"sgd-bpmgrc\">\r\n    <div class=\"big\">BPM <span>+<\/span> GRC<\/div>\r\n    <svg viewBox=\"0 0 280 72\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-label=\"BPM et GRC convergent\">\r\n      <path d=\"M14,14 C90,14 110,52 140,52\" fill=\"none\" stroke=\"#1A2E4C\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-dasharray=\"4 7\" style=\"animation:sgdFlow 18s linear infinite;\"><\/path>\r\n      <path d=\"M266,14 C190,14 170,52 140,52\" fill=\"none\" stroke=\"#BD2F54\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-dasharray=\"4 7\" style=\"animation:sgdFlow 18s linear infinite;\"><\/path>\r\n      <circle cx=\"14\" cy=\"14\" r=\"4\" fill=\"#1A2E4C\"><\/circle>\r\n      <circle cx=\"266\" cy=\"14\" r=\"4\" fill=\"#BD2F54\"><\/circle>\r\n      <circle cx=\"140\" cy=\"52\" r=\"7\" fill=\"#1A2E4C\"><\/circle>\r\n      <circle cx=\"140\" cy=\"52\" r=\"7\" fill=\"none\" stroke=\"#BD2F54\" stroke-width=\"2\"><\/circle>\r\n    <\/svg>\r\n    <h2>convergent vers une <b>compr\u00e9hension connect\u00e9e<\/b> de l'organisation<\/h2>\r\n    <p>Le BPM cr\u00e9e de la transparence sur les processus op\u00e9rationnels, le GRC y ajoute les risques, les contr\u00f4les et les exigences r\u00e9glementaires. Les processus ne sont plus consid\u00e9r\u00e9s isol\u00e9ment. Ils deviennent partie int\u00e9grante d'un mod\u00e8le d'entreprise intelligemment connect\u00e9.<\/p>\r\n  <\/div>\r\n\r\n  <p>C'est pr\u00e9cis\u00e9ment pour cette raison que les fronti\u00e8res entre la gestion des processus m\u00e9tier et la gouvernance, les risques et la conformit\u00e9 s'estompent de plus en plus. Tandis que le BPM cr\u00e9e de la transparence sur les processus op\u00e9rationnels, le GRC ajoute \u00e0 cette vision les risques, les contr\u00f4les, les politiques et les exigences r\u00e9glementaires. Ensemble, ils font \u00e9merger une compr\u00e9hension connect\u00e9e de l'organisation.<\/p>\r\n\r\n  <p>Les entreprises peuvent ainsi non seulement optimiser leurs processus. Elles peuvent \u00e9valuer plus rapidement l'impact des changements, r\u00e9pondre plus efficacement aux exigences r\u00e9glementaires et prendre des d\u00e9cisions mieux fond\u00e9es. Les processus ne sont d\u00e8s lors plus consid\u00e9r\u00e9s isol\u00e9ment. Ils deviennent partie int\u00e9grante d'un mod\u00e8le d'entreprise intelligemment connect\u00e9.<\/p>\r\n\r\n  <h2>De l'efficacit\u00e9 \u00e0 la r\u00e9silience<\/h2>\r\n\r\n  <p>\u00c0 une \u00e9poque d'incertitude croissante, l'efficacit\u00e9 op\u00e9rationnelle ne suffit plus \u00e0 elle seule.<\/p>\r\n\r\n  <p>Les organisations doivent d\u00e9tecter pr\u00e9cocement les changements, \u00e9valuer les risques plus rapidement et prendre leurs d\u00e9cisions sur la base d'informations connect\u00e9es. La r\u00e9silience ne na\u00eet donc pas uniquement de contr\u00f4les suppl\u00e9mentaires ou de nouvelles politiques. La r\u00e9silience na\u00eet de la transparence.<\/p>\r\n\r\n  <p>Les entreprises qui comprennent comment processus, risques, contr\u00f4les, syst\u00e8mes et responsabilit\u00e9s sont li\u00e9s r\u00e9agissent plus vite aux changements et peuvent faire \u00e9voluer leur organisation de mani\u00e8re cibl\u00e9e.<\/p>\r\n\r\n  <h2>Conclusion<\/h2>\r\n\r\n  <p>L'avenir de la gestion des processus m\u00e9tier ne r\u00e9side pas dans une documentation toujours plus d\u00e9taill\u00e9e des processus. Il r\u00e9side dans la mise en \u00e9vidence des liens. Ce n'est que lorsque les processus m\u00e9tier sont intelligemment reli\u00e9s aux risques, aux contr\u00f4les, aux exigences r\u00e9glementaires et aux responsabilit\u00e9s qu'\u00e9merge la transparence dont les entreprises ont besoin aujourd'hui. La s\u00e9paration entre BPM et GRC perd ainsi de son importance. Elle laisse place \u00e0 <a href=\"https:\/\/www.computerworld.ch\/themen\/pressemeldungen\/swiss-grc-stellt-neue-ai-native-prozessmanagement-software-vor\" target=\"_blank\" rel=\"noopener noreferrer\">une approche int\u00e9gr\u00e9e<\/a> qui rend non seulement les processus plus efficaces, mais aide aussi les entreprises \u00e0 devenir plus r\u00e9silientes, plus transparentes et mieux pr\u00e9par\u00e9es \u00e0 l'avenir.<\/p>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>De nombreuses entreprises connaissent leurs processus m\u00e9tier. Elles disposent de cartographies de processus, de proc\u00e9dures document\u00e9es et de responsabilit\u00e9s clairement d\u00e9finies. Parall\u00e8lement, elles \u00e9valuent les risques, pilotent les contr\u00f4les et mettent en \u0153uvre les exigences r\u00e9glementaires. Pourtant, l&rsquo;essentiel fait souvent d\u00e9faut : la vision d&rsquo;ensemble.<\/p>\n","protected":false},"author":28,"featured_media":70868,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_eb_attr":"","_swissgrc_real_author":"Shayeste Afzaly","real_author_title":"Marketing Manager","real_author_bio":"Shayeste Afzaly is a Marketing Manager at Swiss GRC, focusing on the operational implementation of marketing initiatives and brand activities. She supports campaigns across digital and offline channels and contributes to a target group\u2013oriented, data-driven execution.","real_author_photo":69065,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[30],"tags":[],"class_list":["post-70867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Les processus en silos font perdre du temps, de l&#039;argent et de la transparence. 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